PT Veterinary Receptionist

AP is partnering with a westside Veterinary Hospital to secure an experienced Receptionist. We are seeking a friendly, organized, and compassionate Veterinary Receptionist to join our client's team. As the first point of contact, you will provide excellent customer service, manage appointments, and assist with administrative tasks in a fast-paced veterinary office. Your role is essential in ensuring a smooth experience for pet owners and their companions.  If you love animals and enjoy providing excellent customer service, we’d love to hear from you!

Responsibilities:

• Client Interaction: Greet clients and pets warmly, provide information, and assist with check-in/check-out procedures.
• Appointment Management: Schedule, confirm, and follow up on appointments efficiently.
• Phone & Email Handling: Answer calls, respond to inquiries, and relay messages to veterinary staff.
• Medical Records Management: Maintain and update patient records, ensuring confidentiality and accuracy.
• Office Organization: Keep the reception area clean and organized, stock supplies, and assist with clerical duties.
• Support Staff Coordination: Communicate effectively with veterinarians, technicians, and other team members.
• Client Education: Provide general pet care information and assist with prescription refills as needed.

• High school diploma or equivalent required; additional training or certification is a plus.

• Prior experience in a veterinary or medical office is a plus 

• Strong customer service and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in computer systems, including scheduling software and email.
• Compassionate and patient demeanor when working with animals and pet owners.