Logistics Supervisor

AP Professionals has partnered with a company near the Geneseo area in search of a Logistics Supervisor. Reporting to the Sr. Fleet and Logistics Manager, the Logistics Supervisor is responsible for overseeing the entire order-to-delivery process. This role manages the effective use of drivers and trucks to build capacity, maximize productivity, and deliver prompt, courteous, and efficient service to all customers. Leading a team of Dispatchers, Customer Service staff, and CDL-A Drivers, the Logistics Supervisor must apply independent judgment and strong decision-making skills to ensure full compliance with company policies as well as federal and state regulations.

Travel Requirements

• Occasional travel to other locations may be required based on business needs

Compensation and Benefits

• Base salary range: $75,000 to $85,000 annually
• Medical, dental, and vision insurance plans available starting the first day of the month following your hire date
• $600 wellness reimbursement available for eligible physical or mental well-being expenses
• Health savings account (HSA) with employer contributions
• Competitive 401(k) plan with immediate full vesting and employer match
• Paid time off includes 3 weeks of vacation and sick leave (prorated based on start date)
• 9 company-paid holidays and 3 personal paid holidays per year
• Complimentary basic life insurance coverage up to $150,000
• Employer-paid short-term and long-term disability insurance
• Employee Assistance Program (EAP) and additional wellness resources
• Other employee perks and voluntary benefits available

Essential Functions

• Foster a positive, collaborative company and departmental culture.
• Manage daily routing and scheduling for all deliveries.
• Supervise Dispatchers, Customer Service staff, and CDL-A Drivers in their daily responsibilities.
• Collaborate with other departments to ensure a seamless internal and external customer experience, including responding to inquiries and requests.
• Review data, verify hours of service, and oversee payroll entries in compliance with Federal, State, and FMCSA laws, regulations, and policies.
• Monitor performance metrics, communicate results, and provide coaching and recognition based on outcomes.
• Prioritize safety and hold employees accountable for safe daily operations.
• Partner with the Safety Department to enforce company policies and procedures.
• Coordinate with Human Resources and dispatch to maintain compliant driver files, including scheduling drug tests and medical certificate renewals.
• Oversee equipment availability and assign drivers, trucks, and relief drivers as needed.
• Direct Dispatchers to maintain regular communication with drivers, including managing responses to emergencies.
• Remain available after-hours and on weekends to resolve urgent issues.
• Maximize productivity by directing routes and making cost- and efficiency-based decisions.
• Engage third-party carriers as needed, ensuring service and delivery standards are met.
• Proactively identify and resolve potential delivery or service issues before disruptions occur.
• Communicate with maintenance personnel and act as an emergency contact for mechanical or operational downtime.
• Maintain accurate safety records, including training logs, incident reports, policies, and regulatory documents.
• Collaborate with Accounting and the Fleet Administrator to manage auto insurance costs, renewals, and MCS-150 annual filings.
• Ensure timely application and renewal of required permits, licenses, and certifications (e.g., overweight, federal, local, Canadian, and equipment registrations).
• Oversee roadside inspection and citation records, respond to Data-Q challenges, and monitor company scores on regulatory platforms.
• Support drivers and Dispatch staff with Samsara hours-of-service reporting, ensuring compliance and accuracy.
• Partner with the Fleet Administrator to calculate and file quarterly fuel and highway use taxes, responding to audits, fines, and agency inquiries.
• Identify opportunities for new technology adoption and process improvements.
• Perform other related duties as assigned.

Supervisory Responsibilities

• Direct the daily workflow and performance of assigned drivers.
• Assist with recruitment and retention, including interviewing, hiring, training, and coaching staff.
• Oversee training programs for new hires to ensure accurate, effective onboarding and operational readiness.
• Provide timely, constructive feedback and performance evaluations for team members.
• Manage time-off scheduling and attendance for Dispatch Specialists and Drivers.
• In partnership with Human Resources and the Logistics Manager, prepare and administer disciplinary documentation in accordance with company policy.

• High school diploma or equivalent required.
• Associate’s or Bachelor’s degree in Transportation, Logistics, or related discipline or equivalent work experience preferred.

• Minimum of 3 years’ experience in logistics, transportation, and/or people management (or related field).
• Prior customer service experience preferred.

• Exceptional verbal and written communication skills.
• Proactive, independent thinker with a positive attitude and strong initiative.
• Highly organized with the ability to manage multiple priorities effectively.
• Demonstrated leadership, customer service, and sound decision-making abilities.
• Takes accountability for self and team compliance with company policies as well as state and federal regulations.
• Proficient in, or able to quickly learn, dispatching and recordkeeping systems.
• Ability to perform well in a fast-paced, high-pressure environment.
• Solid understanding of logistics, supply chain, and distribution practices.
• Knowledgeable in Microsoft Office 365 applications.
• Flexible schedule with availability for after-hours and weekend support.