Credit Specialist

AP Professionals is partnering with a local manufacturer in search of a Credit Specialist for a 6-month contract opportunity! The Credit Specialist manages billing inquiries and acts as the focal point for credit and collections activities. They maintain a customer-focused and collaborative rapport and are responsible for collecting past due balances and analyzing customer lines of credit.

• Foster positive and cooperative working relationships with internal partners and clients.
• Oversee and manage assigned accounts portfolio.
• Regularly communicate with customers regarding billing and other general inquiries.
• Recognize financial exposure risk and identify potential bad debt.
• Conduct collection-related tasks for accounts with outstanding receivable balances.
• Accountable for reducing accounts receivable aging/delinquency for assigned accounts.
• Ensure accurate records are kept for credit, accounts receivable, issue resolution, discrepancies, etc.
• Provide weekly and/or monthly reports.
• Review and process pending orders and account adjustments within the Credit department's policy guidelines.
• Engaging directly with both customers and internal partners to analyze and resolve disputed items in compliance with department procedures and company policies.
• Involving sales and management as needed to accelerate the collections and/or issue resolution processes.
• Supporting new account financial analysis, credit underwriting, and approval procedures.
• Collaborating with the Sales and Marketing departments to provide customer support for inquiries, new program launches, and other initiatives.
• Recommending and preparing severely delinquent accounts for external collection proceedings.
• Working extended hours to meet daily department goals or tasks, including mandatory overtime when necessary.
• Participating in special projects for the Credit department and/or Finance organization as needed.
• Fulfilling other duties as assigned.

• Associate degree required.
• Bachelor’s degree in Accounting, Business or related area is preferred.
• A combination of experience and education resulting in a moderate understanding of credit/collections is required.

• Minimum 1-2 year of various experience with: Credit, Collections, Accounts Receivables, Customer Relations preferred.
• Experience with Oracle and other business applications is beneficial.

• Strong oral and written communication skills.
• Friendly and collaborative; team oriented.
• Excellent customer service, research and negotiation skills
• Ability to make sound judgments, based on data analysis.
• Organized with strong time management skills.
• Ability to focus and remain on task, in a fast-paced work environment.
• Quality oriented, produces highly accurate output.
• Possesses a moderate understanding of accounts payable, accounts receivable and general accounting.
• Ability to perceive unfavorable conditions and employ critical thinking skills to proactively initiate alternatives to circumvent the problem.
• Flexible; easily adapts to change in systems and/or process.
• Microsoft Office / Excel skills.