Credit Specialist

AP Professionals
December 20, 2023
Job Type
Salary Lower Range
Salary Upper Range
Salary Option


AP Professionals is partnering with a local manufacturer in search of a Credit Specialist for a 6-month contract opportunity! The Credit Specialist manages billing inquiries and acts as the focal point for credit and collections activities. They maintain a customer-focused and collaborative rapport and are responsible for collecting past due balances and analyzing customer lines of credit.


  • Foster positive and cooperative working relationships with internal partners and clients.
  • Oversee and manage assigned accounts portfolio.
  • Regularly communicate with customers regarding billing and other general inquiries.
  • Recognize financial exposure risk and identify potential bad debt.
  • Conduct collection-related tasks for accounts with outstanding receivable balances.
  • Accountable for reducing accounts receivable aging/delinquency for assigned accounts.
  • Ensure accurate records are kept for credit, accounts receivable, issue resolution, discrepancies, etc.
  • Provide weekly and/or monthly reports.
  • Review and process pending orders and account adjustments within the Credit department's policy guidelines.
  • Engaging directly with both customers and internal partners to analyze and resolve disputed items in compliance with department procedures and company policies.
  • Involving sales and management as needed to accelerate the collections and/or issue resolution processes.
  • Supporting new account financial analysis, credit underwriting, and approval procedures.
  • Collaborating with the Sales and Marketing departments to provide customer support for inquiries, new program launches, and other initiatives.
  • Recommending and preparing severely delinquent accounts for external collection proceedings.
  • Working extended hours to meet daily department goals or tasks, including mandatory overtime when necessary.
  • Participating in special projects for the Credit department and/or Finance organization as needed.
  • Fulfilling other duties as assigned.


  • Associate degree required.
  • Bachelor’s degree in Accounting, Business or related area is preferred.
  • A combination of experience and education resulting in a moderate understanding of credit/collections is required.


  • Minimum 1-2 year of various experience with: Credit, Collections, Accounts Receivables, Customer Relations preferred.
  • Experience with Oracle and other business applications is beneficial.

Knowledge, Skills, Abilities, and Other Characteristics

  • Strong oral and written communication skills.
  • Friendly and collaborative; team oriented.
  • Excellent customer service, research and negotiation skills
  • Ability to make sound judgments, based on data analysis.
  • Organized with strong time management skills.
  • Ability to focus and remain on task, in a fast-paced work environment.
  • Quality oriented, produces highly accurate output.
  • Possesses a moderate understanding of accounts payable, accounts receivable and general accounting.
  • Ability to perceive unfavorable conditions and employ critical thinking skills to proactively initiate alternatives to circumvent the problem.
  • Flexible; easily adapts to change in systems and/or process.
  • Microsoft Office / Excel skills.
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