Revenue Cycle Supervisor

AP Professionals is partnering with a mission-driven nonprofit healthcare organization in search of a Revenue Cycle Supervisor. This role is responsible for overseeing all revenue cycle operations, including billing, accounts receivable, payment posting, reconciliations, and coordination with third-party billing to ensure accurate claim processing and support across all locations. This position is fully onsite.

If you're passionate about making a meaningful impact by helping deliver accessible, high-quality care to underserved communities in Western NY, apply today!

• Serve as the primary liaison with the third-party billing company.
• Oversee Accounts Receivable, ensuring alignment with the general ledger in collaboration with Senior Accountants.
• Analyze billing reports, identify and resolve discrepancies, and ensure timely resubmission of claims.
• Conduct weekly audits to verify billing/coding accuracy; report findings to leadership and assist with corrections and staff retraining.
• Develop and implement billing policies and procedures; review and approve weekly patient statements.
• Participate in meetings with billing partners and insurance representatives; stay current on billing/coding changes and provide updates/training as needed.
• Prepare reports for audits and leadership as required.
• Support front office staff, patient representatives, and providers with billing-related inquiries and training.
• Coordinate with credentialing to ensure accurate billing for in-network providers.
• Manage revenue cycle vendors and supervise related staff, providing guidance and training.
• Travel to other sites as needed.
• Perform other duties as assigned.

• Associate's degree in Medical Office Assisting, Healthcare Administration, Accounting, or a related field preferred.
• Certification as a Medical Billing Specialist or Medical Coder highly preferred.

• At least 5 years of experience in medical billing and coding required.
• Prior experience with billing practices in a Federally Qualified Health Center (FQHC).

• Strong attention to detail with exceptional organizational skills.
• Proficient in Microsoft Office, especially Excel.
• Excellent verbal and written communication skills.
• Ability to interpret and apply relevant laws, regulations, policies, and guidelines.
• Proven time management skills with the ability to meet deadlines consistently.
• Strong analytical and problem-solving abilities.
• Maintains strict confidentiality regarding patient and organizational information.
• Willingness and ability to travel between locations as required.