Senior Systems Analyst

AP Professionals has partnered with a reputable company in the Rochester area in their search for a a newly created Senior Systems Analyst role! The Sr. Systems Analyst is responsible for installing, maintaining, and managing server and networking hardware within the Information Technology (IT) department. They play a crucial role in ensuring the team's efficiency and overall success.

• Collaborate with users to understand their needs, analyze workflows, and assess access, information, and security requirements to develop system specifications and designs.
• Configure and implement IT systems by overseeing the selection, installation, setup, and testing of computers, servers, software, and both local and wide area networks.
• Ensure optimal system performance by monitoring, troubleshooting, and resolving hardware, software, and network issues, while coordinating with vendors for additional support when needed.
• Strengthen system security and compliance by implementing access controls, monitoring for vulnerabilities, managing backups, responding to cybersecurity incidents, and testing disaster recovery plans.
• Maintain detailed and up-to-date documentation, policies, and procedures for IT systems and their use.
• Enhance system capabilities by evaluating, testing, and coordinating the implementation of software updates and new features in collaboration with vendors.
• Assist with budget management by providing cost estimates and tracking IT expenses.
• Stay informed about industry trends and advancements by attending training sessions, reviewing publications, networking, and engaging in professional groups.
• Safeguard organizational data by ensuring information remains confidential and secure.
• Serve as an escalation point for IT team members, providing expertise and support as needed.
• Drive IT team success by proactively taking on new challenges, identifying process improvements, and contributing added value to the role.
• Leverage scripting and automation tools to streamline tasks and improve efficiency.
• Support and maintain the organization’s Office 365 environment, ensuring its functionality and reliability.
• Lead and manage projects from initial planning and execution through to successful implementation.

• Bachelor's degree in Information Technology, Networking and Systems Administration, or a related field

• At least 4 years of relevant experience in technical support
• Technical Skills:
  • Operating Systems: Windows Server 2012/2016/2019/2022, Linux
  • Server Applications: Microsoft Hyper-V, Zabbix
  • Desktop Applications: Microsoft Word, Microsoft Excel
  • Other Applications: Microsoft 365, CrowdStrike
  • Networking Services & Protocols: TCP/IP, VLAN, VPN, SMTP, DNS, NAT, ICMP, SNMP, Active Directory, HTTP
  • Hardware: FortiGate routers, network switches, Dell workstations and servers, backup devices, laptops, RAID systems, printers, scanners, copiers, and other peripherals
  • Scripting & Automation: PowerShell

• Strong analytical and logical problem-solving abilities
• Excellent interpersonal, communication, and relationship-building skills
• Strong organizational and project management capabilities with sound judgment, initiative, and attention to detail
• Ability to align IT practices with the Church's mission and uphold business principles consistent with its values
• Industry certifications such as Network+, Security+, or Microsoft certifications are recommended